Returns & Exchanges

Cancellations:

For cancellations, please contact us at info@thirigi.com within 24 hours of placing your order and we will be happy to assist you.

Returns:

At Thirigi, we strive to give you the very best shopping experience possible. However, considering that opened products cannot be reused or resold, we cannot accept a return of opened/used products at the moment.

Exchanges:

In case the products that you have received are defective or damaged, we can replace them for you at no additional cost. Damages due to neglect, improper usage, or wrong application after delivery are not covered under this policy.

All exchange requests will be subject to a vetting process by Thirigi. Please contact us at info@thirigi.com within 7 days of delivery to initiate the process.